Privacy Policy
Last Updated: July 31, 2025
1. Introduction
- Welcome to Gateway to Saudi (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Who We Are
- Gateway to Saudi is a travel platform connecting travelers with third-party suppliers including hotels, transportation, and tour services. We are the data controller for any personal information processed through our website.
3. Information We Collect
- Personal Details: Full name, email address, phone number, nationality, passport/ID information (if required for booking).
- Booking Information: Travel dates, accommodation details, and special requirements.
- Payment Details: Credit/debit card information or other payment methods used.
- Technical Data: IP address, browser type, device information, and site usage patterns.
4. How We Use Your Information
- To confirm and manage bookings and reservations.
- To communicate booking status, confirmations, or changes.
- To process payments securely and prevent fraud.
- To personalize user experience and improve our website and services.
- To comply with legal and regulatory requirements.
5. Sharing Your Information
- We share personal data only with trusted third-party service providers (e.g., hotels, tour operators, payment gateways) necessary to complete your bookings.
- We do not sell or rent your personal information to third parties.
6. Data Retention
- We retain your personal data only as long as necessary to fulfill booking obligations, legal requirements, or for customer support purposes.
- You may request deletion of your data by contacting us directly.
7. Cookies & Tracking
- We use cookies and tracking tools to enhance your browsing experience and gather usage data.
- You may manage cookie preferences through your browser settings.
8. Your Rights
- You have the right to access, correct, or delete your personal data.
- You may object to certain data processing or request data portability.
- To exercise any of your rights, please contact us at the email below.
9. Data Security
- We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. International Data Transfers
- If you are accessing our services from outside Saudi Arabia, your data may be transferred and processed in countries with different data protection laws.
11. Contact Us
- If you have questions or requests related to this Privacy Policy, please contact:
- Gateway to Saudi
- Website: gatewaytosaudi.com